Symptom
In the Journal Entry for Expense Report you see the link for the Source Document for the Expense Report. When you click on this Source Document it does not open the document details.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the General Ledger work center.
- Select the view Expenses.
- Search and find Report Key: XYZ (XYZ represents the Expense Report Key ID).
- Select View -> Journal Entry
- Source Document ID: XYZ is a hyperlink
- Select the link
Error Appears:
Navigation to external source doc. from system xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx not supported.
Resolution
This is expected system behaviour.
The expense report is a Concur Expense Report.
The source document was created in Concur. And therefore not available in Business ByDesign.
Keywords
Concur, Source Document, Expense , KBA , SRD-FIN-GL , General Ledger , Problem
Product
SAP Business ByDesign all versions