SAP Knowledge Base Article - Public

3442446 - Unable to navigate to Concur Expense Report Source Document


In the Journal Entry for Expense Report you see the link for the Source Document for the Expense Report. When you click on this Source Document it does not open the document details.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the General Ledger work center.
  2. Select the view Expenses.
  3. Search and find Report Key: XYZ (XYZ represents the Expense Report Key ID).
  4. Select View -> Journal Entry 
  5. Source Document ID: XYZ is a hyperlink
  6. Select the link

Error Appears: 
Navigation to external source doc. from system xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx not supported.



This is expected system behaviour.

The expense report is a Concur Expense Report.

The source document was created in Concur. And therefore not available in Business ByDesign.


Concur, Source Document, Expense , KBA , SRD-FIN-GL , General Ledger , Problem


SAP Business ByDesign all versions