SAP Knowledge Base Article - Public

3442464 - Error Message "Http failure response 400 OK" While Saving The Communication System.

Symptom

You get error message "Http failure response 400 OK" while saving in communication system

Environment

SAP Sales Cloud Version 2
SAP Service Cloud Version 2

Reproducing the Issue

  1. Go to Settings 
  2. Go to Integration and navigate to Communication Systems
  3. Click New and provide all details
  4. Upon Saving , you get the error message "Http failure response 400 OK"

Cause

There are multiple causes for this problem. Possible causes are 

  1. You have either missed out entering details under Inbound Settings or Outbound Settings.
  2. The password chosen doesnt meet the required criteria

Resolution

  1. Ensure you fill the authentication method and details in both Inbound & Outbound settings
  2. Make sure you follow the password guidelines - The allowed special characters are !@#$%^&*()_+ and there is clear instruction on the length and combination to choose while creating the password.

Keywords

"Http failure response 400 OK" "Communication System" , KBA , CEC-CRM-DC , Data Connector for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0