Symptom
You get error message "Http failure response 400 OK" while saving in communication system
Environment
SAP Sales Cloud Version 2
SAP Service Cloud Version 2
Reproducing the Issue
- Go to Settings
- Go to Integration and navigate to Communication Systems
- Click New and provide all details
- Upon Saving , you get the error message "Http failure response 400 OK"
Cause
There are multiple causes for this problem. Possible causes are
- You have either missed out entering details under Inbound Settings or Outbound Settings.
- The password chosen doesnt meet the required criteria
Resolution
- Ensure you fill the authentication method and details in both Inbound & Outbound settings
- Make sure you follow the password guidelines - The allowed special characters are !@#$%^&*()_+ and there is clear instruction on the length and combination to choose while creating the password.
Keywords
"Http failure response 400 OK" "Communication System" , KBA , CEC-CRM-DC , Data Connector for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0