SAP Knowledge Base Article - Preview

3442509 - Email channels not available in the From field when sending emails from an Appointment

Symptom

  • Empty list of email channels on the appointments page.
  • How to add new email channels for the "Appointment" object?.


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Environment

  • SAP Service Cloud Version 2 1.0
  • SAP Sales Cloud Version 2 1.0

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

channel, appointment object, Settings, Emails, Channels, Open, email channel, intended, Appointments, Object, Appointment, Activate, service cloud V2 , KBA , CEC-CRM-CHN , Channels for SAP Sales/Service Cloud , Problem

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