3442533 - System Crash when you click on the order button of the Purchase order

System Crash when you click on the order button of the Purchase order

SAP Business ByDesign

1. Go to the Purchase Requests and Orders work center
2. Purchase Orders view
3. Search for the order PQR(PQR refers to the order ID)
4. Click in the Order button
5. There is a system crash

The issue is occurring because of the email body text in the Purchase order -PQR. There is a logic which treats email body text as a html e-mail template if it has any square bracket '[' or ']'. In the the Purchase order -PQR- re check the subject, which makes it html processing relevant. 

You can remove the square bracket '[' and ']' from the email body text and subject then order the Purchase order.

KBA , AP-POP-PO , Purchase Order , Problem