SAP Knowledge Base Article - Public

3442537 - '500 Internal Server Error' When Trying to Upload a Price List via Excel

Symptom

You are trying to upload a Price List via Excel add-in, however, when you try to perform the upload, the system displays the message: 

"The remote Server Returned an error: (500) internal Server Error."

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Open your Excel Template with the data of the price list.
  2. Log on to the system using the respective credentials.
  3. Click on the Save Data To button.

Error "The remote Server Returned an error: (500) internal Server Error." is raised and the upload does not go through.

Cause

One of the reasons for this error to happen would be when the Currency code used is of the incorrect length. 

The system expects the Currency code to be 3-characters long, for example: "USD" would be correct, while "US" or "Dollar" would be incorrect.

Resolution

You need to ensure the use of a 3-character long Currency code in the excel upload template for Price Lists.

See Also

2423217 - Unable to Upload a Price List using Excel due to the Error: "The remote Server Returned an error: (500) internal Server Error".
2614379 - Error Faced During Price List Upload
2938699 - Unable to Upload Price List Via Excel

Keywords

Excel, Upload, Add-in, Data, Dump, Error, 500, Unable, Impossible, Not Saved, Currency Code, ISO. , KBA , AP-PMD-SPL , Sales Price List , How To

Product

SAP Business ByDesign all versions