Symptom
With certain AICC content (like skillsoft AICC), cannot review content as it gives error upon launching: Error=1 Error_text=Invalid Command Version=2.2
Environment
SAP SuccessFactors Learning (LMS)
Reproducing the Issue
- Navigate to review content for certain AICC content.
- Attempt to launch content again and incur error.
Cause
When initially launching AICC URL is:
action=launch&courseId=<number>&AICC_SID=<somevalue>&AICC_URL=https%3a%2f%2f<tenant>%2flearning%2fPwsAicc
Verse when reviewing contains different AICC_SID & appended with ReviewMode=true:
action=launch&courseId=<number>&AICC_SID=<someValue>&AICC_URL=https%3a%2f%2f<tenant>%2flearning%2fPwsAicc%26reviewMode%3dtrue
Some AICC vendors (i.e. Skillsoft) utilize action=review instead reviewMode to allow relaunching and preventing of additional completions being sent:
action=review&courseId=<number>&AICC_SID=<someValue>&AICC_URL=https%3a%2f%2f<tenant>%2flearning%2fPwsAicc
Resolution
Enhancement has been made per LRN-153651 targeted for 1H2024 to account for different methods to allow launching of non-OCN API AICC content in CourseHome while reviewing content.
For OCN API AICC courses, See reference KBA 2443061 - Enhancement Request: Unable to review content from Open Content Network (OCN) courses - SAP for Me
See Also
KBA 2443061 - Enhancement Request: Unable to review content from Open Content Network (OCN) courses - SAP for Me
Keywords
sap, sf, successfactors, success, factors, learning, lms, LRN-153651, KI2311 , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CHM , Course Home , Bug Filed