SAP Knowledge Base Article - Public

3442546 - Lockbox is not automatically processed when imported via API after 2402 release.


  • The lockbox file is not automatically processed when importing via API API_LOCKBOXPOST_IN after 2402 release.




Authorization function area is missing in communication role SAP_COM_CSR_0759 which belongs to communication scenario SAP_COM_0759.


  1. Identify communication user for scenario ID SAP_COM_0759 (Scenario: Finance - Accounts Receivable Lockbox Integration) in app Communication Arrangements (App ID F1763).
  2. Create new communication arrangement for Communication Scenario ID SAP_COM_0002 and assign the same communication user in SAP_COM_0759. This will merge the authorization of communication which contains authorization for functional area.
  3. With release 2408, you can go ahead and remove the SAP_COM_0002 user authorization from the SAP_COM_0759.

See Also

Lockbox - Post

Guidelines for configuring Communication Scenario Finance – Posting Integration (SAP_COM_0002)


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SAP S/4HANA Cloud 2402