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3442622 - SAP Emarsys - User not able to access Event Monitoring app

Symptom

A user in SAP Emarsys is not able to access the Event Monitoring app or is not able to access the event payloads.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys Customer Engagement all versions

Keywords

Event Monitoring, Permission denied, View Payload
Event-Überwachung, Zugriff verweigert, Payload anzeigen
Suivi d'événement, Accès refusé, Afficher la charge util
{"reason":"Event payload not found in bigtable."} , KBA , CEC-EMA-COR , Core functionality , CEC-EMA-PRE , Predict , CEC-EMA , SAP Emarsys , Problem

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