SAP Knowledge Base Article - Preview

3442710 - Collection Rule CR00000020 not triggering as expected

Symptom

Collection rule CR00000020 - successful customer contact for n day - is not being met, even though the customer has already contacted.

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Environment

  •  S/4HANA
  •  SAP ERP
  •  FSCM 

Product

SAP ERP all versions ; SAP S/4HANA all versions

Keywords

Basic rule, worklist, UDM_STRATEGY, Collection Rule, UDM_CCT_ATTR,  BR00000019, BR00000020, UDM_WL_ITEM,CCT_TYPE,CCT_RESULT,XREACHED , KBA , FIN-FSCM-COL , Collections Management , Problem

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