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SAP Knowledge Base Article - PublicSymptom
You would like to know if there is any setting in CPQ, so that when the documents are generated via Docusign, reminders can be sent to the Users for e-signing, as you don't want to login to Docusign and then set the reminders there manually.
Environment
SAP SALES CLOUD CPQ
Resolution
- If the document was sent to user using CPQ-> DocuSign integration, then there is an option in CPQ to send reminder to the users.
- You can find more information about it in this help document about Reminders:
DocuSign Integration for Quote 2.0 | SAP Help Portal - Please Note that this feature is available only on Quote 2.0 engine, and not on tenants that are on Quote 1.0 engine.
Keywords
docusign, reminders, e-sign, notification, docusign integration, esign, document generation , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ all versions
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