SAP Knowledge Base Article - Preview

3442800 - "User authentication failed: PASSWORD_LOCKED" when logging in to Cloud Foundry

Symptom

When logging in to Cloud Foundry via the Command Line Interface (CLI), the following error message is displayed:

Error Code: 401

Raw Response: {"error":"invalid_client","error_description":"{\"error\":\"invalid_grant\",\"error_description\":\"User authentication failed: PASSWORD_LOCKED\"}"}


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Environment

SAP BTP, Cloud Foundry environment

Product

SAP BTP, Kyma runtime all versions ; SAP Business Technology Platform all versions

Keywords

universal id, password, 401, unauthorized, cli, command line, sdk, cloud foundry, cf, invalid_client, invalid_grant, user authentication failed, password_locked , KBA , BC-NEO-CIS , Commercial Infrastructure , Problem

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