SAP Knowledge Base Article - Public

3442858 - Multiselect Products in Opportunity Quick Create Screen

Symptom

In Opportunities Quick Create screen, there is no checkbox to select the Products when adding them to the Opportunity. 

Environment

SAP Cloud for Customer 

Reproducing the Issue

  1. Go to Sales Workcenter.
  2. Navigate to Opportunities view.
  3. Click "+" to create a new Opportunity.
  4. In Products selection pane, add some Products.
  5. You will see that there is no checkbox to select them.

However, if you go to Opportunity TI > Products facet > You will be able to select them in the checkbox. 

Cause

In Quick Create screen, some functionalities are very limited. The checkbox will only be available within Opportunities TI. 

Resolution

This is the current expected behavior of SAP Cloud for Customer.

1.  If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.

2.  If you are a customer:

Contact your Account Executive. Check the link https://www.sap.com/services/innovation.html#contact-us.

An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.

Keywords

KBA , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer core applications 2402 ; SAP Cloud for Customer, core applications 2.0