3442874 - Sub-items are read only on sales document

There are sales documents with item(s) and sub-items. It is noticed the item is editable but the sub-items are not.

SAP Cloud for Customer

1. Go to Sales > Sales Orders;
2. Open the object ID;
3. Go to the facet where you have items, for example, Materials;
4. Click on the item;
5. Click on edit buttom;
6. See the fields such as "Delivery Quantity" and "Open Quantity" are editable;
7. Then click on sub-item;
8. See those same fields are not editable.

Sub-items (like BOM, free-goods or substitution) created by external systems (e.g. ERP) are read-only in C4C. 

This is the expected system behavior.

We are constantly thriving to improve our system and hearing your suggestions is the best way forward. Our product managers regularly check the Influence page to hear what changes users would like to see in place and check those for feasibility. Idea requests can also be voted for by other customers.

If you would like to suggest a change to this behavior, please submit your idea at the respective SAP Influence page:

• SAP Sales Cloud
• SAP Service Cloud

Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.

products, read-only, changeable, change , KBA , LOD-LE-CQP-CO , Lean Sales Orders , Problem