Symptom
The Instance Refresh has Completed with Warnings.
- Anonymizing the Personally Identifiable Information has the following status: Failed. This activity is to secure the personal information by encrypting it in an unreadable format.
- Rebuilding of the Solr indexes has the following status: Failed. This activity is to improve the search process in your target instance.
Environment
SAP SuccessFactors HXM Core 2311
Cause
The error is due to data issues causing anonymization to fail for this particular field: Agency Recruiter Name in RCM Module.
Resolution
For Customers:
You need to anonymize only Agency Recruiter Name (First Name, Last Name, Middle name) in RCM Module fields.
Then, please raise a ticket to LOD-SF-PLT-IRT for further actions from backend.
For CPS:
See Internal Info
Keywords
Instance, Refresh, Instance Refresh, Warning, Rebuilding, Anonymize, SOLR, Personally Identifiable Information, Failed, Solr Indexes , KBA , LOD-SF-PLT-IRT , Instance Refresh Tool , Problem