SAP Knowledge Base Article - Public

3442922 - Instance refresh - Completed with Warnings

Symptom

The Instance Refresh has Completed with Warnings. 

  1. Anonymizing the Personally Identifiable Information has the following status: Failed. This activity is to secure the personal information by encrypting it in an unreadable format.
  2. Rebuilding of the Solr indexes has the following status: Failed. This activity is to improve the search process in your target instance.

Environment

SAP SuccessFactors HXM Core 2311

Cause

The error is due to data issues causing anonymization to fail for this particular field: Agency Recruiter Name in RCM Module.

Resolution

For Customers:

You need to anonymize only Agency Recruiter Name (First Name, Last Name, Middle name) in RCM Module fields.
Then, please raise a ticket to LOD-SF-PLT-IRT for further actions from backend.

For CPS:
See Internal Info

Keywords

Instance, Refresh, Instance Refresh, Warning, Rebuilding, Anonymize, SOLR, Personally Identifiable Information, Failed, Solr Indexes , KBA , LOD-SF-PLT-IRT , Instance Refresh Tool , Problem

Product

SAP SuccessFactors HXM Core 2311