3442968 - Error "[CloudDataIntegration] Cannot connect to service" for SAP Fieldglass Connection type in SAP Datasphere

When creating a new connection type "SAP Fieldglass" in SAP Datasphere, error occurs:

Connection "Connection_name" couldn’t be established.
- Data flows can’t be used because of errors in the connection.
- Remote tables can’t be used because of errors in the connection.

SAP Datasphere

In DPAgent framework trace, more details about the error are found:

"20XX-XX-XX XX:XX:XX.XXX000000","ERROR","[xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxxxx] Resource | CommonUtilities.logLongString [] - Error occured with URL https://WRONG_URL_ENTERED/api/data_hub/Namespaces","framework.trc"

"2024-XX-XX XX:XX:XX.XXX000000","ERROR","[xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxxxx] DPFramework | WorkerThread.processRequest [] - com.sap.hana.dp.adapter.sdk.AdapterException: org.apache.olingo.client.core.http.OAuth2Exception: Failed to fetch OAuth2 token! Token endpoint response HTTP/1.1 401  Context: org.apache.olingo.client.api.http.HttpClientException: org.apache.olingo.client.core.http.OAuth2Exception: Failed to fetch OAuth2 token! Token endpoint response HTTP/1.1 401                                at com.sap.hana.dp.dh.clouddataintegrationadapter.odata.Resource.readEntities(Resource.java:629)                                at com.sap.hana.dp.dh.clouddataintegrationadapter.odata.Namespaces.getNamespaces(Namespaces.java:35)                                at com.sap.hana.dp.dh.clouddataintegrationadapter.CloudDataIntegrationSystem.browseNamespaces(CloudDataIntegrationSystem.java:253)                                at com.sap.hana.dp.dh.clouddataintegrationadapter.CloudDataIntegrationSystem.handleNamespaceCase(CloudDataIntegrationSystem.java:269)                                at com.sap.hana.dp.dh.clouddataintegrationadapter.CloudDataIntegrationSystem.browse(CloudDataIntegrationSystem.java:217)                                at com.sap.hana.dp.dh.clouddataintegrationadapter.CloudDataIntegrationAdapter.browseAllNodesFromSystem(CloudDataIntegrationAdapter.java:501)                                at com.sap.hana.dp.dh.clouddataintegrationadapter.CloudDataIntegrationAdapter.browseMetadata(CloudDataIntegrationAdapter.java:445)                                at com.sap.hana.dp.adapter.sdk.decorator.AdapterCDCDelegate.browseMetadata(AdapterCDCDelegate.java:78)                                at com.sap.hana.dp.adapter.framework.core.WorkerThread.processBrowse(WorkerThread.java:1819)                                at com.sap.hana.dp.adapter.framework.core.WorkerThread.processRequest(WorkerThread.java:281)                                at com.sap.hana.dp.adapter.framework.core.WorkerThread.run(Worke...","framework.trc"

API URL is not reachable. 

It needs to be adjusted as per Fieldglass URL.  

Follow steps shared in community blog post: SAP Fieldglass connection in SAP DWC

The report created in Fieldglass needs to be published in SAP Fieldglass Datahub the correct component for this is BNS-FG-REP-WEB. Open a ticket with BNS-FG-REP-WEB to get the report published. The email address fieldglasspmosupport@sap.com is obsolete. 

Make sure to: 

• Adjust and enter SAP Fieldglass API URL. For instance: https://<SAP Fieldglass domain URL>/api/data_hub
• Select OAuth Grant Type: Client Credentials
• Adjust and enter OAuth Token Endpoint. For instance: https://<SAP Fieldglass domain URL>/api/oauth2/v2.0/token?grant_type=client_credentials&response_type=token
• Use OAuth Response Type: token
• Use OAuth Token Request Content Type: JSON
• Enter Client ID by copying Username generated in Fieldglass
• Enter Client Secret by copying License generated in Fieldglass

• SAP Datasphere Help Portal SAP Fieldglass Connections
• SAP Datasphere Help Portal Prepare Connectivity to SAP Fieldglass

Fieldglass, report, Datasphere , KBA , DS-DI-CON , Connections , Known Error