Symptom
When navigating at the Active Users dashboard at Mobile Engage tool, it is noticed that a certain count of contacts is shown. However, when segmenting for active mobile users in the same time period, a smaller count of contacts is shown at the segment details.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Read more...
Environment
SAP Emarsys Customer Engagement
Product
Keywords
me segment, mobile behavior, mobile behaviour, me behavior, me behaviour , KBA , CEC-EMA-MOB , Mobile , CEC-EMA-CON , Contacts & Contact list , CEC-EMA-SEG , Segmentation , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.