SAP Knowledge Base Article - Preview

3443029 - Mobile Engage Active Users dashboard shows more contacts than expected


When navigating at the Active Users dashboard at Mobile Engage tool, it is noticed that a certain count of contacts is shown. However, when segmenting for active mobile users in the same time period, a smaller count of contacts is shown at the segment details.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



SAP Emarsys Customer Engagement


SAP Emarsys Customer Engagement all versions


me segment, mobile behavior, mobile behaviour, me behavior, me behaviour , KBA , CEC-EMA-MOB , Mobile , CEC-EMA-CON , Contacts & Contact list , CEC-EMA-SEG , Segmentation , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.