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SAP Knowledge Base Article - PreviewSymptom
When navigating at the Active Users dashboard at Mobile Engage tool, it is noticed that a certain count of contacts is shown. However, when segmenting for active mobile users in the same time period, a smaller count of contacts is shown at the segment details.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Emarsys Customer Engagement
Product
SAP Emarsys Customer Engagement all versions
Keywords
me segment, mobile behavior, mobile behaviour, me behavior, me behaviour , KBA , CEC-EMA-MOB , Mobile , CEC-EMA-CON , Contacts & Contact list , CEC-EMA-SEG , Segmentation , Problem
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