SAP Knowledge Base Article - Preview

3443079 - Retrieve Follow-Up Sales Document PDF Error

Symptom

You are trying to retrieve Sales Quote Preview from an Opportunity and getting error message like or similar as below:

"Preview PDF not available for external sales quote "

or 

"Cannot invoke \"com.fasterxml.jackson.databind.JsonNode.get(String)\" because the return value of \"com.fasterxml.jackson.databind.JsonNode.get(String)\" is null"


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Environment

Cloud for Service and Sales Version 2

S/4Hana Cloud 

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Follow-Up Sales Document PDF;PDF;Sales Quote; Print Preview; Preview;External Document , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Known Error

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