Symptom
- To access SAP HANA Cloud on an SAP Business Technology Platform (BTP) system that is running a Cloud Foundry (CF) environment, you can create a live direct connection using the SAP HANA Analytics Adapter for Cloud Foundry.
Environment
- SAP Analytics Cloud, Enterprise Edition
- SAP HANA Cloud on BTP CF
Cause
- Even though Live Direct connection type using SAP HAA is still available for both SAC Neo and SAC CF environments, SAP will not provide enhancements or code fixes to HANA Analytics Adapter.
Resolution
For SAC tenants on Cloud Foundry environments (non-SAP data centers) , it is strongly recommended that you use the SAP HANA Cloud connection type instead of direct (see help).
For SAC tenants on Neo environments (SAP data centers), SAP is no longer providing enhancements/bug fixes for HANA Analytics Adapter.
- It is recommended that you migrate your SAC NEO tenant to Cloud Foundry environments in order to take advantage of the SAP HANA Cloud connection type.
- Please reach out to your SAP Account Team (SAP Account Executive (AE) / Customer Engagement Executive (CEE) / Customer Success Partner (CSP)) to request the tenant migration.
- You can't request the change via Product Support case as the tenant migration from NEO to CF requires contract change firstly.
For Analysis for Office using Hana Analytics Adapter (HAA) to connect to HANA Cloud, this is still supported through the Analysis for Office component BI-RA-AO-XLA. If support for the HAA is required, please use HAN-DB-ENG-MDS if requesting support.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Planning, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, SAC, HANA Cloud, BTP, CF, HAA, Live , KBA , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Product Enhancement