Symptom
- Sometime users are also getting the active session error below.
"You have an active session on another device or browser. Please sign out from your current session before continuing with the new sign in." - The error keeps happening even after clearing cookies, and browser history.
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Environment
- SAP Cloud Identity Service.
Product
SAP Cloud Identity Services all versions
Keywords
"You have an active session on another device or browser", "Please sign out from your current session before continuing with the new sign in", IAS, concurrent access, Identity, Authentication, "active session" , KBA , BC-IAM-IDS , Identity Authentication Service , Problem
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