3443122 - Error : "The request is unauthorized. Check data service URL and credentials ... edit the connection details and credentials." when refreshing a job in SAP Analytics Cloud.

• Existing queries are unable to update with the new connection details, as the existing user who created the job has been deactivated.
• When refreshing the job of which the owner is deactivated, the job failed with below error:
  "The request is unauthorized. Check data service URL and credentials. To resolve: if you are the owner of the connection, go to the connection page and edit the connection details and credentials."
• When trying to click the 'edit the connection' link, the below message popped up:
  "Only the creator of this query can enter credentials this connection. Please ask XXX to fix this issue."

SAP Analytics Cloud 2024.2.8

1. User A create a connection and an import job.
2. Deactivate user A.
3. User B try to refresh the job, then below error occurs:
   >>"The request is unauthorized. Check data service URL and credentials. To resolve: if you are the owner of the connection, go to the connection page and edit the connection details and credentials."

• This is by design behavior.
• When deactivating a user, any licenses they consume are temporarily revoked. A deactivated user cannot log on to the system, and all licenses previously consumed by the user are freed to be reallocated.
• The user’s data is saved in the system, but all scheduled data refreshes for models and publications owned by the user are paused.
• Deactivated users are not removed from teams.

Create a new import job based on the connection.

• KBA: 2748973 - Where can I find more information on SAP S/4HANA Cloud / SAP S/4HANA On-Premise and SAP Analytics Cloud integration best practices?
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• KBA: 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
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• SAP Analytics Cloud Connection Guide
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• SAP Analytics Cloud Get More Help and SAP Support
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