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3443525 - Errors when testing endpoint connection for SAP Integration Suite (Cloud Integration) service running in Neo environment

Symptom

  • Landscape Management endpoint connection test shows 503 SERVICE_UNAVAILABLE error with message "Failed to obtain OAuth access token" for SAP Integration Suite (Cloud Integration) service running in Neo environment. 
  • Landscape Management endpoint connection test shows 500 INTERNAL_SERVER_ERROR error with message "Connection Test for CPI System failed with the error: org.springframework.web.client.HttpServerErrorException$ServiceUnavailable: 503" for SAP Integration Suite (Cloud Integration) service running in Neo environment. 


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Environment

  • SAP Cloud ALM
  • SAP Integration Suite (Cloud Integration)

Product

SAP Cloud ALM 1.0

Keywords

KBA , SV-CLM-INF-CON , Connectivity of managed services/systems to SAP Cloud ALM , SV-CLM-INF-LMS , Landscape Management Service , Problem

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