3443551 - Document Services License Manager Exception Error on ADS

Symptom

Try to generate an ADS forms, the ADSUser get locked and performance issues are noticed.

The following error can be seen on ADS trace,

#BC-SRV-FP#com.adobe~DocumentServicesConfiguration#com.adobe/AdobeDocumentServices#com.adobe.AdobeDocumentServices#deploy_service#
License exception while updating database form template: dest:FP_ICF_DATA_SID//sap/bc/fp/form/layout/FORM_NAME.XDP?fp-language=DE&fp-mlayout-sup=X&fp-cacheinfo= Locale: en_EN SID: SID TimeStamp: Application: SAFP Form: FORM_NAME SID: SID Client: xxx IsProductive: 1
com.adobe.service.sap.licensing.LicenseException: Document Services License Manager Exception: There was a general error while updating the template for a form in the license database

Environment

SAP Business Technology Platform

Product

SAP ERP all versions ; SAP Forms service by Adobe all versions ; SAP NetWeaver Application Server for ABAP innovation package all versions

Keywords

Document Services License Manager Exception: There was a general error while updating the template for a form in the license database, ADSUser, UUID , KBA , BC-SRV-FP , Forms Processing , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.