SAP Knowledge Base Article - Public

3443582 - Amount field shows no information during new hire data review - Onboarding


Missing amount data for compensation information during New hire data review step for Hiring Manager.


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiate new candidate manually
  2. Confirm personal information
  3. Candidate becomes available for Hiring Manager's New hire data review
  4. Upon checking Compensation information amount is empty 


Business rules configured to set different events for fields in Manage configuration UI


  1. Access Manage Data
  2. In the first dropdown insert Personal Information Screen Lookup
  3. In second dropdown insert PaymentInformation and save the screenID
  4. Having the screenID go to Manage Configuration UI
  5. In the Search locate the object using screenID
  6. Click in Manage UI rules
  7. Review any rules that are affecting the way fields are shown during New hire data review 
  8. Save and validate with a new candidate


onb, obx, onboarding, compensation, missing, empty, amount, rules, business, field, configuration, ui, external, payment, information, object, manage , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem


SAP SuccessFactors Onboarding all versions