Symptom
Missing amount data for compensation information during New hire data review step for Hiring Manager.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Initiate new candidate manually
- Confirm personal information
- Candidate becomes available for Hiring Manager's New hire data review
- Upon checking Compensation information amount is empty
Cause
Business rules configured to set different events for fields in Manage configuration UI
Resolution
- Access Manage Data
- In the first dropdown insert Personal Information Screen Lookup
- In second dropdown insert PaymentInformation and save the screenID
- Having the screenID go to Manage Configuration UI
- In the Search locate the object using screenID
- Click in Manage UI rules
- Review any rules that are affecting the way fields are shown during New hire data review
- Save and validate with a new candidate
Keywords
onb, obx, onboarding, compensation, missing, empty, amount, rules, business, field, configuration, ui, external, payment, information, object, manage , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem
Product
SAP SuccessFactors Onboarding all versions