3443605 - Responsible group is not getting changed on a custom task - Onboarding

Custom task responsible group configuration is automatically changed back to previous responsible group configuration, once is saved.

SAP SuccessFactors Onboarding

There are on-going task with the previous configuration

The responsible group configuration will only change when there are no on-going tasks, you need to complete or delete all task that were created with the previous configuration.

You can review the open tasks, by going to Manage data > Select the task on the first search and on the second search all open tasks will appear.

You can either delete those entries or complete them.

Offboardee, Onboardee, tasks, NHA, groups, new-hire Activity, not saving, updating , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem