3443772 - User Image Is Not Visible In Ticket Interaction

Saved user image is not visible in Interactions

SAP Cloud for Customer core applications

1. Go to Service work center.
2. Go to Tickets view.
3. Go to the Interactions facet.

User Image is not visible which is already set for the user in the system.

Currently this feature is not available

This is the current expected standard behavior.

If you believe there needs to be a change in behavior, submit your idea on the influence portal using the link Influence Opportunity Homepage - Customer Influence (sap.com)

User Image, Interactions, Ticket , KBA , LOD-CRM-SRP-INT , Ticket Interactions , Problem