SAP Knowledge Base Article - Public

3443993 - Code List Restriction are not working in Guided Selling

Symptom

Code List Restriction does not restrict the Opportunities in Guided Selling.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales WC
  2. Go to Guided Selling View 
  3. Change the selected Filter to "All Opportunities"
  4. You will notice that the restrictions applied via the "Code List Restriction" for the logged-in user are not being applied in Guided Selling.

Cause

Code List Restrictions created in V1 of Sales and Service Cloud will not be applied in Addon UIs. This is a limitation as the underlying architecture is different for the Addons compared to V1 of Sales and Service Cloud.

Resolution

This is a limitation of the addon.

See Also

KBA 2951288 - Code List Restriction Is Not Working in EC

Keywords

CLR, Code List Restriction, Embedded Component, Control Field, Guided Selling, Access restrictions, UI , KBA , LOD-CRM-SBS-GS , Guided Selling and Playbook , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Cloud for Customer core applications 2402