SAP Knowledge Base Article - Preview

3444159 - How to ignore marketing permissions for email campaigns

Symptom

Sometimes there is a need to bypass the opt-in field of a contact in the cases where it is required that the contact needs to receive an email regarding a communication, but isn't a marketing campaign.

For example:

  • An app update that you want to send an email for your contact to download.
  • Inform the contact about an update on the status of a product.
  • A reset password for all your contact database.


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys Customer Engagement all versions

Keywords

KBA , CEC-EMA-EM , Email , CEC-EMA-AUT , Automation , CEC-EMA-ACA , Account Administration , How To

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