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3444295 - Solr full index failed on certain collection

Symptom

Solr full index failed on certain collection and following errors can been seen in logs.

Caused by: de.hybris.platform.solrfacetsearch.indexer.exceptions.IndexerException: Indexer worker failed. Max number of retries in total has been reached at de.hybris.platform.solrfacetsearch.indexer.strategies.impl.DefaultIndexerStrategy.runWorkers(DefaultIndexerStrategy.java:145) ~[solrfacetsearchserver.jar:?] at de.hybris.platform.solrfacetsearch.indexer.strategies.impl.DefaultIndexerStrategy.runWorkers(DefaultIndexerStrategy.java:176) ~[solrfacetsearchserver.jar:?] at de.hybris.platform.solrfacetsearch.indexer.strategies.impl.DefaultIndexerStrategy.runWorkers(DefaultIndexerStrategy.java:176) ~[solrfacetsearchserver.jar:?] at de.hybris.platform.solrfacetsearch.indexer.strategies.impl.DefaultIndexerStrategy.doExecute(DefaultIndexerStrategy.java:88) ~[solrfacetsearchserver.jar:?] ... 13 more Caused by: java.util.concurrent.ExecutionException: de.hybris.platform.solrfacetsearch.indexer.exceptions.IndexerRuntimeException: de.hybris.platform.solrfacetsearch.indexer.exceptions.IndexerException: org.apache.solr.client.solrj.SolrServerException: Server refused connection at: https://localhost:8983/solr at java.util.concurrent.FutureTask.report(FutureTask.java:122) ~[?:?] at java.util.concurrent.FutureTask.get(FutureTask.java:191) ~[?:?] at de.hybris.platform.solrfacetsearch.indexer.strategies.impl.DefaultIndexerStrategy.runWorkers(DefaultIndexerStrategy.java:132) ~[solrfacetsearchserver.jar:?] at de.hybris.platform.solrfacetsearch.indexer.strategies.impl.DefaultIndexerStrategy.runWorkers(DefaultIndexerStrategy.java:176) ~[solrfacetsearchserver.jar:?] at de.hybris.platform.solrfacetsearch.indexer.strategies.impl.DefaultIndexerStrategy.runWorkers(DefaultIndexerStrategy.java:176) ~[solrfacetsearchserver.jar:?] at de.hybris.platform.solrfacetsearch.indexer.strategies.impl.DefaultIndexerStrategy.doExecute(DefaultIndexerStrategy.java:88) ~[solrfacetsearchserver.jar:?] ... 13 more Caused by: de.hybris.platform.solrfacetsearch.indexer.exceptions.IndexerRuntimeException: de.hybris.platform.solrfacetsearch.indexer.exceptions.IndexerException: org.apache.solr.client.solrj.SolrServerException: Server refused connection at: https://localhost:8983/solr at de.hybris.platform.solrfacetsearch.indexer.workers.impl.DefaultIndexerWorker.run(DefaultIndexerWorker.java:160) ~[solrfacetsearchserver.jar:?] at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539) ~[?:?] at java.util.concurrent.FutureTask.run(FutureTask.java:264) ~[?:?] at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539) ~[?:?] at java.util.concurrent.FutureTask.run(FutureTask.java:264) ~[?:?] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) ~[?:?] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) ~[?:?] at java.lang.Thread.run(Thread.java:840) ~[?:?]

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

Product version: All SAP Commerce Cloud versions

Product

SAP Commerce Cloud all versions

Keywords

Solr,full,index,refuse,connection , KBA , CEC-SCC-COM-SRC-SER , Search and Navigation , Problem

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