Symptom
System dumps while updating the Default Approval Process for Supplier Invoice when the new condition 'Random Exception Check Percentage' is added.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Application and User Management workcenter
- Go to Approval processes view
- Select the approval step Default Approval Process for Supplier Invoice
- Select Copy
- Select Add Row under Conditions, you can see add the option Random Exception Check Percentage and compare operator as equal to and with a value as 100
- Save and Close
Notice the system dumps with an error: 500 SAP Internal Server Error
Cause
Inconsistent behaviour caused due to adding multiple conditions.
Resolution
Below is a workaround that the user can follow to save the Approval Process for Supplier Invoice:
- Go to Application and User Management workcenter
- Go to Approval Process view
- Choose Approval Process for Supplier Invoice
- Select Copy
- Remove all the step and Save
- Now Select the copied Approval Process
- Select Edit
- Add step and Group, add condition 'Random Exception Check Percentage'
- Save
Keywords
Supplier Invoice, Approval Process, Random Exception Check Percentage, Internal 500 Server Error , KBA , SRD-CC-BTM , Business Task Management , SRD-SRM-SI , Supplier Invoicing , Problem
Product
SAP Business ByDesign all versions