Symptom
- Users are unable to authenticate on SAP Cloud Identity Services (IAS).
- The following error is seen:
Your user was valid until <date>. For assistance, please contact your administrator.
OR
Sorry, but you are currently not authorized for access - In IAS Troubleshooting Log, the following error can be seen:
state="failed", action="login", objectType="user", message="User has expired and is no longer active", category="audit.authentication"
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Environment
SAP Cloud Identity Services
Product
Identity Authentication 1.0
Keywords
IAS, user, validity, expired, login, authentication, access , KBA , BC-IAM-IDS , Identity Authentication Service , Problem
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