3444736 - Not able to change the Service Start Date of an Employee

When trying to change the Service Start Date of an Employee, an error occurs:

• Save failed
• Time account XXX assigned. Change of service start date not possible.

Similar messages might occur for further time accounts, like e.g.:

• Time account YYY assigned. Change of service start date not possible.
• Time account ZZZ assigned. Change of service start date not possible.

(Where XXX, YYY and ZZZ represent the Time Accounts' names.)

SAP Business ByDesign

1. Go to Personnel Administration work center.
2. Go to Employees view.
3. Search for the relevant Employee ID.
4. Click Edit.
5. Go to Employment tab.
6. Then change the Service Start Date.
7. Click Save.
8. Errors occur.

The Time Accounts assigned to this Employee need to be removed before changing the Service Start Date.

Delete any manual adjustments for the Time Accounts assigned to this Employee:

1. Go to Time Administration work center.
2. Go to Employees view.
3. Select employee XYZ.
4. Click Edit.
5. Go to Time Account Balances tab.
6. Select each time account and perform below steps for the same:
7. Under Details, select tab Adjustments for each time account.
8. Check for manual adjustments with a Posting On Date that overlaps with the intended Service Start Date.
9. Remove all such adjustments.
10. Save

Remove the Time Account assigned to this Employee by following below steps:

1. Go to Time Administration work center.
2. Go to Employees view.
3. Search for the relevant Employee ID.
4. Click Edit.
5. Go to Time Profile tab.
6. Go to Time Account Rules sub-tab.
7. Remove all Time Accounts.

Now, change the Service Start Date of the Employee. After that, you may assign the Time Accounts back.

If after performing this whole process the error still happens, please open a case with SAP Product Support providing the following info:

• Employee ID affected.
• Which Service Start Date you wish to be displayed (DD/MM/YYYY).
• Authorization to change the Service Start Date.
• Authorization to remove the Time Accounts from UI.
• Authorization to perform a backend correction (in case there is any inconsistency in master data after the Time Accounts are removed).

service date, service data, start date, rehired, employee rehired , KBA , SRD-HR-PAD , Personnel Administration , Problem