SAP Knowledge Base Article - Preview

3444751 - Adobe reader plugin not installed or enabled

Symptom

The system shows an error when attempting to open a PDF created by ADS in the web browser.

"adobe reader plugin not installed or enabled"


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Environment

  • SAP S/4 HANA all releases
  • SAP Netweaver all releases
  • SAP R/3 Enterprise all releases
  • SAP Fiori

Product

ABAP platform all versions ; SAP Business Technology Platform all versions ; SAP Customer Relationship Management all versions ; SAP ERP Central Component all versions ; SAP ERP all versions ; SAP Fiori front-end server all versions ; SAP Forms service by Adobe all versions ; SAP NetWeaver Application Server for ABAP all versions ; SAP NetWeaver Application Server for ABAP innovation package all versions ; SAP NetWeaver Application Server for ABAP, OEM version all versions ; SAP NetWeaver Application Server for SAP S/4HANA all versions ; SAP NetWeaver all versions ; SAP S/4HANA Cloud all versions ; SAP S/4HANA all versions ; SAP S/4HANA foundation all versions ; SAP S/4HANA foundation on SAP NetWeaver Application Server for ABAP, version for SAP HANA all versions ; SAP Solution Manager all versions ; SAP Supplier Relationship Management all versions ; SAP Supply Chain Management all versions ; SAP Web Application Server for SAP S/4HANA all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions ; SAP enhancement package for SAP Supplier Relationship Management all versions ; SAP enhancement package for SAP Supply Chain Management all versions ; UI add-on for SAP NetWeaver all versions

Keywords

Adobe reader plugin, PDF, ADS, web browser, browser, support, SAP Interactive Forms, Adobe, NPAPI, Microsoft Internet Explorer, IE11, Edge, IE11 mode, browser support , KBA , BC-SRV-FP , Forms Processing , Known Error

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