SAP Knowledge Base Article - Preview

3444807 - Key Figure "Resolution SLA Met" missing in embedded SAC reporting data source

Symptom

You have noticed that key figure "Resolution SLA Met" which is existing in the data source "Ticket Time Points and Contact Party" in the native business analytics is not available in the embedded SAC even though you select the exact same data source there (SEODSRQDTS01).


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Environment

  • SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Embedded SAC; Key Figure; Resolution SLA Met; CB_RESOLUTION_SLA_MET; SAC Integration; , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

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