Symptom
- An application that was withdrawn a year earlier shows a recent date as Status Date.
- The Status date (Last Modified date) of an application has been changed even though there is no update.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
When Candidate views the application:
- Open a withdrawn application and click update without any change.
- Return to Jobs applied.
- See the Status Date showing as today.
When Recruiter views the application:
- Find the application above and check the history.
- There is no updating record for today.
When viewing Audit Trail of Job Application:
- Go to Integration Center.
- Select Starting Entity as JobApplication, select Last Modified Date Time field and filter the application.
- See the Last Modified Date Time as today.
Resolution
The Status Date will be updated when the Update button is clicked, even if there are no changes or even if the application is withdrawn. It is the expected behavior.
If you would like to request an improvement for this behavior, please refer to the KBA provided below to submit an enhancement idea.
Keywords
Candidate, Last Modified Date, incorrect status date, incorrect withdrawn date, update application , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem