SAP Knowledge Base Article - Public

3445107 - System is not considering the latest record in the rule for instances in DC55 and DC57

Symptom

System is not considering the latest record in the rule for instances in DC55 and DC57. It is always considering the first record.

Environment

SAP Successfactors Employee Central : Rules Management

Cause

This was a known cache issue which is already fixed by engineering team.

Resolution

If the issue is seen for any existing rules, then the latest record in the rule needs to be re-saved in order to refresh the cache.

Keywords

Rule not considering latest record, rule cache issue, refresh issue, RUL-10404, PTCH-43303

, KBA , LOD-SF-EC-TIM-RUL , TAT Rules, Validation & Take rules , Known Error

Product

SAP SuccessFactors Employee Central all versions