Symptom
System is not considering the latest record in the rule for instances in DC55 and DC57. It is always considering the first record.
Environment
SAP Successfactors Employee Central : Rules Management
Cause
This was a known cache issue which is already fixed by engineering team.
Resolution
If the issue is seen for any existing rules, then the latest record in the rule needs to be re-saved in order to refresh the cache.
Keywords
Rule not considering latest record, rule cache issue, refresh issue, RUL-10404, PTCH-43303
Product
SAP SuccessFactors Employee Central all versions