3445121 - Duplicated Logo in Merge Candidate Email Notification - Recruiting Management

When merging candidate profile there is an email notification sent to the candidate’s primary and secondary account. There is an additional logo at the top of the email body received by the candidate that is not configured in the template.

SAP SuccessFactors Recruiting Management

1. Go to Manage Duplicate Candidate
2. Search for 2 profiles to merge
3. Merge both the profiles 
4. Check the email received for the main and secondary candidate
5. The logo is appearing twice in the email

As per the implementation ,if the company logo is configured in "Company System and Logo Setting" , then by default company logo is displayed on many of the email notification, which are listed below.

Email Notifications:

Candidate merge 
Candidate profile conversion
Invite to apply candidate
Job alert email service
Late stage
Employee referral 
FbEmailJobReq

Please note that the above list is not complete, and more email templates could be added when found to have above mentioned behavior.

candidate, merge, logo, hard-coded logo, duplicate logo, email notifications, email templates , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem