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3445213 - Unable to add VC product to quote. Error: Incomplete product synced from SAP product configuration cannot be added to the quote. Please configure the product and try again

Symptom

  • An error message "Incomplete product synced from SAP product configuration cannot be added to the quote. Please configure the product and try again" is displayed when attempting to add a Variant Configuration (VC) product via the Catalog page or through the Add Items option on the quote page.
  • The error occurs when clicking the Add button, even if the VC product appears complete and does not seem to require configuration.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP CPQ

Product

SAP CPQ all versions

Keywords

variant product, error message while adding variant product on the quote, Incomplete product synced from SAP product configuration cannot be added to the quote. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

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