SAP Knowledge Base Article - Public

3445213 - Incomplete product synced from SAP product configuration cannot be added to the quote. Please configure the product and try again

Symptom

You are receiving error message like "Incomplete product synced from SAP product configuration cannot be added to the quote. Please configure the product and try again" while adding a Variant Configuration product via Catalog page or via the Add Items option on the quote page.

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Environment

SAP CPQ SALES CLOUD

Cause

This error occurs if the Variant configuration product is not configured before adding to the quote.

Resolution

  • It is recommended to configure the VC products before adding them to quotes, as this is an expected behavior.
  • Also, enabling the "Allow adding incomplete items" parameter on the User Type page does not affect the variant configuration products.

Keywords

variant product, error message while adding variant product on the quote, Incomplete product synced from SAP product configuration cannot be added to the quote. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ all versions