3445349 - Cannot Add Same Code To Restrict Again For New CLR

While creating a new Code List Restriction (CLR) you receive the error: "A code list restriction already exists for the selected entity and code combination".

• SAP Service Cloud v2
• SAP Sales Cloud v2

1. Open Settings.
2. Go to Code List Restriction view.
3. Click on + (create button).
4. Fill the mandatory fields.
5. Click on Next.
6. Error "A code list restriction already exists for the selected entity and code combination." is displayed.

Due to application logic, the code to restrict cannot be used in more than one Code List Restriction (CLR) per entity. So, for example, if you already created a CLR for account with the field ABC as code to restrict, it is not possible to select ABC as code to restrict in a new CLR for account entity.

Help Documentation: Code List Restrictions

KBA , CEC-CRM-CLR , Code List Restrictions for SAP Sales/Service Cloud , How To