Symptom
When the candidates tries to complete the I9 section 1 an error message is being raised:
Unable to Fetch Form Data
Environment
SAP SuccessFactors Onboarding
Cause
Missing permissions.
Resolution
Please grant the following permissions to BPE/Admin user:
- Compliance object permissions > all permissions must be provided to the admin role
- Onboarding or Offboarding Admin Object permissions > all permissions
Keywords
I-9, section, error, unable, to, fetch, form, data, onboarding, obx, candidate, issue, retrieval, problem, fetch, onboardee, completion, support, request, problem , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem
Product
SAP SuccessFactors Onboarding all versions