Symptom
The text in notification subject cannot be changed when sales quote is sent for reapproval.
In a standard sales quote approval process SAP defined text is "approve sales quote <ID - description>".
If the sales quote is rejected and resubmitted for approval, then reapproval notification show same text in notification as " approve sales quote <ID - description>" which was shown for the first approval process. This repeats identical notification for reapproval for sales quote as well.
Identical text in notification leads to confusion for an approver whether it is a first-time approval document or reapproval document.
Environment
SAP Cloud for Customer
Cause
Text subject seen in bell icon of the approver, towards the Approval notification of sales quote is fixed and it cannot be changed for approval process adopted for reapproval of sales quote.
Resolution
Current behaviour of system is that the text sends in approval notification send to approver, stays the same irrespective of any number times the reapproval is send for the sales quote. This cannot be changed.
Keywords
Approval Notification, subject, Send For Reapproval, user defined text, Cannot Be Changed , KBA , LOD-LE-CQP-CO , Lean Sales Orders , Problem