SAP Knowledge Base Article - Public

3445667 - Unable to open Business Transaction for Paid Concur Expense Report

Symptom

You want to view the Business transaction of a Concur Expense Report that is in status Paid. But the Business Transaction does not open.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the General Ledger work center.
  2. Select the view Expenses.
  3. Search and find Report Key: XYZ (XYZ represents the Expense Report Key ID).
  4. Select View -> Business transaction.

You expect the Business Transaction details to open, but no document details open.

Resolution

This is expected system behaviour.

You can only view the Business Transaction for Expense Reports in Status Posted.

However if you would like to view this information you can follow the below steps:

  1. Go to the General Ledger work center.
  2. Select the view Source Documents.
  3. Select the dropdown view "All Source Documents".
  4. Search and find XYZ.
  5. Select Actions.
  6. Select View Business Transaction.

Keywords

Concur, Source Document, Expense, Business Transaction, Paid, Posted , KBA , SRD-FIN-GL , General Ledger , AP-FMD-EER , Business ByDesign: External Expense Report , Problem

Product

SAP Business ByDesign all versions