Symptom
You want to view the Business transaction of a Concur Expense Report that is in status Paid. But the Business Transaction does not open.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the General Ledger work center.
- Select the view Expenses.
- Search and find Report Key: XYZ (XYZ represents the Expense Report Key ID).
- Select View -> Business transaction.
You expect the Business Transaction details to open, but no document details open.
Resolution
This is expected system behaviour.
You can only view the Business Transaction for Expense Reports in Status Posted.
However if you would like to view this information you can follow the below steps:
- Go to the General Ledger work center.
- Select the view Source Documents.
- Select the dropdown view "All Source Documents".
- Search and find XYZ.
- Select Actions.
- Select View Business Transaction.
Keywords
Concur, Source Document, Expense, Business Transaction, Paid, Posted , KBA , SRD-FIN-GL , General Ledger , AP-FMD-EER , Business ByDesign: External Expense Report , Problem