SAP Knowledge Base Article - Public

3445775 - Email Notification for Payment Batch Approvers

Symptom

The Payment approvers for the Payment batch are not receiving the email notifications for approval.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

Steps that have been followed based on SAP help portal for Manage Email Notifications for Payment Batch Approvers in BCM are: -

  1. Define Allowed Email Sender Domains.
  2. Define Allowed Email Receiver Domains.
  3. Send Email to Payment Batch Approvers
  4. Email Template ID: FSCM_BCM_PAYMENTBATCH_APPROVER

Resolution

Implement the Prerequisites and follow the steps for Enabling Email Notifications.

Refer the Manage Email Notification for Payment Batch Approver Help Portal Link.

Note: - The Situation Template deleted with CE2402 What's New in SAP S/4HANA Cloud. You can use the Send Email to Payment Batch Approvers (SSCUI ID 106332) configuration step instead.

 

Keywords

email, notification, payment, batch, approver, FIN-FSCM-BNK, S4_PC, S4_1C , KBA , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions