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3445843 - Analysis for Office(AO) Single Sign On (SSO) not working 

Symptom

  • Manual login works fine, however SSO fails with following error:
    An error occurred while logging on. Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_Domain.Name, and then try again. (FWM00006)
  • Could not log on to BIP server; while trying to invoke the method java.lang.String.toCharArray() of a null object loaded from local variable 'password' #
    | Exception 'while trying to invoke the method java.lang.String.toCharArray() of a null object loaded from local variable 'password'' when trying to logon to BOE server
    General .NET Exception [d4eb-b3c7-8a]: login The exception is of a known origin. (Error: WSE 99998)


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Environment

  • SAP BusinessObjects Business Intelligence (BI) 4.x 

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

AO, Analysis for Office, SSO, Single Sign On, fail, java.lang.String.toCharArray(), password, Active Directory Authentication failed to log you on, FWM00006, null  , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-RA-AO-XLA , Excel Addin , Problem

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