3445851 - Cannot edit a Rating Scale Range

When editing a rating scale system throws error when changing the rating scale range:

• Validation Error. Please correct the following errors before proceeding

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Learning

1. Log into HXM > navigate to Learning Administration >
2. References > System Administration > Rating Scales >
3. Select the one desired >
4. Try to change the in range values >
5. Click on 'Apply Changes' >
6. Gives a Validation Error.

We need to respect the decimal format at the end of the numbers set in the range. This way, the system recognizes the numbers as per the decimal format set in the system. 

AND

The range groups should have all the decimals to get to the next range group.

For example: "7.00" or "9.00", the ".00" is a sample decimal format, there are many options, depending on how the system is set. 

The decimal format used in the system can be checked by going to:

1. Learning Administration >
2. Preferences >
3. Locate the 'Decimal Pattern ID'.

Another thing that is necessary is that, if you create range groups, the range should contain all the decimals to get to the next one, for example:

1. Range group 1: 0 - 1.99
2. Range group 2: 2.00 - 3.99
3. Range group 3: 4.00 - 5.00

2866015 - Cannot create new rating scales

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