SAP Knowledge Base Article - Preview

3445936 - Workzone email notifications are not send after using @mention in C4C UI

Symptom

  • When the @mention is done on the business record Feed in C4C UI - email is received by the mentioned user
  • When the @mention is done on the same business record Feed in Work Zone UI - email is NOT received by the mentioned user


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Environment

  • SAP SuccessFactors Work Zone

Keywords

@mention, @username, @@userlist, @@notify, C4C, UI, Notification, Email, Bell , KBA , LOD-SF-SWZ-EML , Email related concerns , Problem

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