SAP Knowledge Base Article - Public

3446002 - Behavior of Token [[CANDIDATE_PROFILE_GENDER]] in Email Notifications - Recruiting Management

Symptom

  • The standard token [[CANDIDATE_PROFILE_GENDER]] resolves to code "M" or "F" instead of "Male" or "Female".
  • The behavior is the same when using "gender" as a custom job application / candidate profile token.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Use the token [[CANDIDATE_PROFILE_GENDER]] in email notifications.
  2. Observe that the token resolves to "M" or "F" instead of "Male" or "Female".

Resolution

The standard "gender" field only displays three values "F", "M", and "U" in email notifications and reports.

To customize the values, you can utilize a custom field.

  1. Create a Gender picklist in Picklist Center.
  2. Create a custom picklist field for Gender in Job Application TemplateCandidate Profile Template.
  3. Set the custom gender field as a custom token at Provisioning -> Managing Recruiting -> Configure Custom Tokens.
  4. Insert the custom token in email templates.

Keywords

RCM, Gender, Email, Token, Standard, Code, Notifications , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , How To

Product

SAP SuccessFactors Recruiting all versions