SAP Knowledge Base Article - Preview

3446035 - [Dispatching Board] Error Message "The team has no active responsible" at reassigning a team member to an activity

Symptom

At the "Dispatching Board" when a team manager assigns a service assignment to a team technician, an error message is incorrectly displayed stating that the team manager is inactive, even though the team manager is active in their role.


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Environment

SAP Field Service Management

Product

SAP Field Service Management 1.0

Keywords

assign, error, user, not, active , KBA , CEC-SRV-FSM-PD , FSM Planning and Dispatching , How To

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