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3446056 - Error in SUM while updating SAPJVM: "Could not update components", "The SAPCAR process has ended with an error exit code 36."

Symptom

Updating SAPJVM using Software Update Manager (SUM) fails in step "Deploy SAPJVM Components" with error "Could not update components".

Log files to be checked from location ../SUM/sdt/log/.

DEPLOY-SAPJVM-BINARIES_XX.0.LOG:

Mar 17, 2024 4:06:39 AM [Error ]: Could not execute file system operation with name Extract and parameters archive:SAPJVM8_85-80000202.SAR, target_dir:/usr/sap/<SID>/SYS/exe/jvm/linuxx86_64/sapjvm_8.1.085.
Mar 17, 2024 4:06:39 AM [Error ]: Could not patch SAPJVM LINUX_X86_64 to version 8.1.085.
Mar 17, 2024 4:06:39 AM [Error ]: Cannot update SAP JVM.
Mar 17, 2024 4:06:39 AM [Info  ]: Deployment message for component SAPJVM LINUX_X86_64 : Cannot update SAP JVM.
Could not patch SAPJVM LINUX_X86_64 to version 8.1.085.
Could not execute file system operation with name Extract and parameters archive:SAPJVM8_85-80000202.SAR, target_dir:/usr/sap/<SID>/SYS/exe/jvm/linuxx86_64/sapjvm_8.1.085.
The SAPCAR process has ended with an error exit code 36. See /usr/sap/<SID>/SUM/sdt/log/SUM/EXTRACT_SAPJVM8_85-80000202.SAR_XX.OUT.

EXTRACT_SAPJVM8_85-80000202.SAR_XX.OUT:

SAPCAR: processing archive /usr/sap/<SID>/JVM/SAPJVM8_85-80000202.SAR (version 2.01)
x sapjvm_8
x sapjvm_8/src.zip
x sapjvm_8/lib

..
x sapjvm_8/jre/lib/amd64/server/libjsig.so
SAPCAR: could not create symbolic link (error 36). File exists

..

x sapjvmmanifest.mf
SAPCAR: 334 file(s) extracted


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Environment

  • Software Update Manager (SUM)
  • SAP Netweaver AS JAVA
  • SAPJVM

Product

SAP NetWeaver 7.5

Keywords

Software Update Manager, SUM, JAVA, upgrade, update, SAPJVM, Deploy SAPJVM Components of action execute, DEPLOY, BINARIES, DEPLOY-SAPJVM-BINARIES, MANUAL_UPDATE, SAPCAR, error, exit code 36, 36, Could not execute file system operation with name Extract and parameters archive, SAP JVM, execute file system, Extract and parameters archive, LINUX_X86_64, Deployment, Cannot update SAP JVM, EXTRACT, version 2.01, sapjvm_8, sapjvm_8/jre, libjsig.so, File exists, error 36, could not create symbolic link, SAPCAR: could not create symbolic link , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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