Symptom
- External to Internal Candidate Profile Conversion fails for rehires.
- Error Message: The external candidate could not be converted. The employee profile for {EMPLOYE_NAME} was created on {DATE}, which is before the hire date {DATE} on the application.
- The rehired employee has duplicate candidate profiles (one internal and one external).
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors Recruiting Management
Product
SAP SuccessFactors Recruiting all versions
Keywords
RCM, Candidate, Profile, Employee, Conversion, Deconversion, Internal, External, Duplicate, Rehire, Fail, Error , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem
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