Symptom
SAP SuccessFactors Time Tracking has been enabled, and the Clock In Clock Out functionality needs to be implemented. When posting Time Events from a third-party terminal to SuccessFactors Time Tracking via the REST API, it is currently a known limitation that Integration Center is not supported. "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Time Tracking 2311 release
Reproducing the Issue
In Integration Center, there's no option to configure REST API to import Time Events:
Cause
As of 2H 2023, Integration Center does not support REST based APIs for import and export.
Resolution
File based integration through middleware (SAP Integration Suite is recommended by SAP) is a work-around for vendors who do not have APIs.
Please refer to page 13 of Implementation Design Principle for more details via SAP SuccessFactors Time Tracking – Clock In Clock Out Configuration and Integration Considerations.
See Also
- KBA 3153554 - How to start Clock In Clock Out Implementation and Integration with Terminal Vendors?
- Help Portal (Documentation): REST API for Sending Time Events from Terminal to Clock In Clock Out
Keywords
Integration Center, REST, API, Time Event, Clock In Clock Out, CICO, import, post , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , Product Enhancement